PRIVACY POLICY

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1. Introduction

1.1. This Privacy Policy sets forth the terms and conditions the manner on how your name and other personal data relating to you will be held, maintained, recorded, processed, stored, disclosed, transferred or used. Digital Economy Solutions and its affiliates (“we,” “us,” or “our”) hold your privacy with due care and acknowledge that we will abide and comply with the laws, rules, regulations and customary practices in the United Arab Emirates pertaining to data protection and privacy. We reserve the right to amend this Privacy Policy from time to time.

1.2. By registering, accessing or using our DubaiStore Services including visiting our DubaiStore Site or mobile apps, you agree and confirm that you accept the requirements, policies and practices provided in this Privacy Policy and you strictly acknowledge and adhere to practices, requirements, and/or policies outlined in this Privacy Policy which may from time to time be amended. In addition, you hereby consent to our collection, storage, processing, disclosure and use of your personal data and other relevant data as more particularly described herein.
2. Collection of Personal Information
2.1. In order to access our DubaiStore services, you will have to create a user account which will require you to submit certain personal data. Upon creation of your account with DubaiStore, the following personal information will be collected from you:
a. Name
b. Gender
c. Date of Birth
d. Email address
e. Delivery Address / Physical Address
f. Mobile Number / Contact Number
g. Payment information
h. Any other information that is relevant to the use of our DubaiStore Services or Site
The above does not purport to be exhaustive and only provides the common personal information that will be collected from you. As such, we reserve our right to request for additional information for the completion of the transaction in the DubaiStore Site.

2.2. The personal information provided to us or through our authorized agents for the use of our DubaiStore services or website should be accurate. You must keep all your information up-to-date and inform us of any changes (if any). We reserve our right to request additional documentation to verify the authenticity of the information you provided us. We will not be held liable for any false and misleading information provided to us.

2.3. We can only be able to collect your personal information if voluntarily provided said information to us. We note that if you wish to opt out or do not provide any of the personal information, we will not be in any position to continue to provide you access and use of our DubaiStore Services.

2.4. In the event you provided us personal information of third party, we assume that you have obtained the required authority and consent from such relevant third party to disclose its personal information. You then hold us harmless and indemnify us from any claims, suits and/or actions arising from the collection of such third party’s information by reason of your disclosure to us.
3. Purpose of Collecting of Personal Information
3.1. We may use, collect, disclose and/or process your personal data for some or all of the following purposes:
• To enable smooth, improved and faster access, operation, management, administration and use of our DubaiStore Services;
• To consider and/or process your transaction with us and with our authorized service providers and affiliates via our DubaiStore Services;
• To process orders and other related transactions you submit though the DubaiStore Site including payments that you make through our authorized service providers and affiliates.
• To customize your experience though the DubaiStore Services by improving our layout and displaying contents accordingly to your interests or that you may find useful;
• To provide efficient and faster method of managing and accessing your account and submission of information;
• To verify and carry out transactions in relation to payments made online;
• During the registration of your account in our DubaiStore Site, your personal information will be collected and we (including our affiliates, merchants and other authorized service providers) will receive from time to time newsletters, marketing and promotional materials.
• To analyse, research and examine on the user’s demographics and usage in order to understand and improve DubaiStore Services;
• To deal with or facilitate customer service, user’s requests feedback;
• To notify, contact or communicate with you of any service issues and other related concerns;
• To administer and manage any software updates and/or updates and support that may be required from time to time to ensure the smooth running of our DubaiStore Services;
• for any other purpose which we deem relevant to the provision of our DubaiStore Services
3.2. To maximise your use and access of our DubaiStore Services, your personal information will be shared to our authorized service providers including our affiliates. We reasonably endeavor to ensure that the authorized service providers and affiliates secure and protect the use and access of your personal information.

3.3. For avoidance of doubt, please note that we do not engage in the business of selling our user’s personal information.
4. Allowing Cookies
4.1. We and our authorized services providers and affiliates may, from time to time, implement “cookies” or other similar technologies to allow us or third parties to collect or share information that will help us improve our provision of the DubaiStore Services. This will assist us in providing you with an improved, safer, faster and customized experience when using our DubaiStore Services.

4.2. “Cookies” are small pieces of data that we transfer to your computer or mobile device that allow us to keep track of your movements within the DubaiStore Site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions. We may link your cookie information to your personal data which includes without limiting the items you have selected or purchased, pages you viewed, items stored in the shopping cart.

4.3. You may manage or refuse the use of cookies through your device settings.


5. Protection of Personal Information
5.1. We implement security measures to ensure protection of your personal information on our DubaiStore Site. We adhere to the applicable laws, rules and regulations in relation to the collection, retention and protection of data privacy.

5.2. We ensure that the personal information we collected are kept secured behind our networks and is only accessible by our authorized service providers and affiliates. As such, we keep your personal information confidential and all personal information supplied is encrypted into our databases to be accessed for the purpose as mentioned above.

5.3. In accessing third party and/or linked sites, we do not guarantee the security of your personal information that you provide. Our security measures are limited to safeguarding the personal information provided to us that is subject to our control and possession. We therefore have no obligation and liability for the security arrangements of these third party / linked sites.


6. Changes to Privacy Policy
We will endeavor to periodically review the sufficiency and contents of our Privacy Policy. We reserve our right to amend, modify, add, remove or suspend all or any portion of our Privacy Policy at any time and shall be posted on the DubaiStore Site. Your continued use, access or registration to the DubaiStore Site and/or DubaiStore Services after the posting of such changes constitutes your binding acceptance to the same.

7. Right to Disclose
In case your personal information is required to be disclosed under an order or mandate by a court, regulatory, tax, law enforcement, governmental and/or judicial authority or under any law, you agree and acknowledge that we have the write to the disclosure of your personal information for meeting such mandate or order. You therefore agree not to take any action and/or waive your rights to take any action against us including our affiliates for the disclosure of your personal information in these circumstances.

8. Contact Us
Should you have any questions or concerns about our privacy practices or your dealings with the DubaiStore Services, please contact us at care@dubaistore.com